From the date I ordered my BC to the date it arrived at my house was 4 days! I have nothing! So is vitalchek legit and worth it, and if so how long would it take to get my certificate. VitalChek is one of the few vital records ordering sites that is 100% safe. I don't give 0 stars to this service because the minimum is 1, but I have never had to deal with such unprofessional people. Otherwise, send a request through mail and they'll get back to you in 20 days or so. You will usually get a response in a matter of minutes. The quickest way to reach us is by private message at Facebook.com/VitalChek. Terrible service. OK, I don't know how they have received so many negative reviews because my experience has been outstanding. Hello Dorothy. I just want my money back at this point. Please contact us with your order number so we can assist you. Infact, the website hardly works at all on any computer I've used. The quickest way to reach us is by private message at Facebook.com/VitalChek. You can also call 877-513-6364 or email vitals.research@vitalchek.com. You can also call 877-513-6364 or email vitals.research@vitalchek.com. You will usually get a response in a matter of minutes. Because vital records are critical pieces of identity information, keeping these documents, and your personal information, as secure as possible is something VitalChek takes very seriously. Sat on hold for over an hour without any one answering.
Thank you for looking past the reviews and ordering your birth certificate from VitalChek.
We apologize for your frustrating ordering experience. Only when I reached out to vitalChek did I get an update that my order was delayed. Two months ago.
Allas, finally the certificate arrived, but it turns out to be someone else's. I asked for 2nd Edit 11/14/18: Well, I pulled the trigger and did it yesterday. I wouldn’t care so much if it was just a regular online purchase, but a birth certificate?! Took over two weeks, paid $60 dollars for a paper that should be free if used for social security purposes and had to wait on hol for one hour and 45 min to speak with someone only for them to say call back the next day because it needed to be one more day late before she could do anything?? We apologize that you haven't received your certificate yet. I ordered a birth certificate and paid the extra $19 for overnight shipping with tracking and the tracking email never came. VitalChek is no longer responding to my emails. We would like to assure you we are a legitimate business....not a scam. You will usually get a response in a matter of minutes. We’d like to share some tips with you on how to ensure your information is safe when ordering vital records online. Again, we are sorry for the delay and hope that you will contact us again so we can look into this situation for you. Thanks for ordering from VitalChek! We appreciate you taking the time to share your positive feedback regarding your ordering experience with us. Ordered a death certificate from Los Angeles County via the service, and it turned up in just three days. Hello. I did not pay extra to expidite the order, just was very fortunate that it processed through so quickly.
or getting defensive about my inquiry is exactly the response I was trying to avoid. At VitalChek, we specialize in providing you a secure website and ordering process to obtain the vital records you need. Once we process an order, we forward it on to the appropriate state or county vital records agency who then produces the certified copy of your record and ships it out to you via the order method you selected while placing your order. Flag; I think I saw someone post about it the other day but I couldn't find if the birth certificate they send you is a certified one that I can use for legal purposes. Edit: No offense guys, but a lot of the responses sound like bots and Vitalchek employees. The phone number the reply with under our negative reviews is an alternate number to the same line. Hello Michael.